Frequently Asked Questions
Everything you need to know about shopping with Suit Negozi.
Are all products on Suit Negozi authentic?
Yes, we guarantee that all items sold on our platform are 100% authentic. We work directly with established luxury brands and official distributors to ensure the highest quality standards.
What are your shipping destinations and costs?
We offer worldwide shipping. Shipping costs and delivery times vary depending on your location and are calculated at checkout. We partner with premium couriers like DHL and UPS to ensure safe delivery.
How can I return an item?
You can return any item within 14 days of delivery. The product must be in its original condition, unworn, and with all security tags attached. Please visit our returns portal to initiate the process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Depending on your region, local payment options may also be available.
Will I have to pay customs duties or taxes?
For shipments within the EU, taxes are included. For international orders outside the European Union, the customer is responsible for any import duties and local taxes imposed by their country's customs office.
How do I choose the right size?
Since we carry various international designers, sizing can vary. We provide a detailed size guide on every product page to help you convert international scales and find your perfect fit.